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Industries

Find your industry. See what we would build for it.

A clinic and a courier company want very different things from the same software. Here is what we look for in each, and what usually turns out to be broken.

Talk about your sector

Healthcare

Trust is regulatory

In healthcare the binding constraint is not speed or scale. It is proving, on demand, exactly who touched which record and when.

What we usually find

  • Patient data spread across spreadsheets and a legacy desktop tool
  • No audit trail, so every compliance review becomes a manual reconstruction
  • Staff re-keying results between systems that were never connected

How we build for it

  • HIPAA-aligned architecture with signed BAAs across every processor
  • PHI encrypted at rest and in transit, with field-level access control
  • Immutable audit log on every record view, edit, and export
  • Role-based permissions modelled on how the clinic actually operates

Fintech

Trust is money

Financial products fail on reconciliation and on scope creep in compliance. Both are architecture problems before they are process problems.

What we usually find

  • PCI scope sprawling across systems that never needed card data
  • SOC 2 evidence gathered by hand every year, at enormous cost
  • Ledgers that disagree, with no way to prove which one is right

How we build for it

  • Card data isolated so PCI scope stays deliberately small
  • SOC 2 evidence collected automatically as a by-product of running
  • Append-only ledgers that reconcile and cannot be quietly edited
  • Idempotent payment flows that survive retries and network failure

E-commerce & retail

Speed is revenue

Every hundred milliseconds is measurable in conversion, and the day that matters most is the day traffic is highest.

What we usually find

  • The store slows to a crawl in exactly the hours that pay for the year
  • Checkout abandoned because the payment step takes too long
  • Inventory drifting out of sync between storefront and warehouse

How we build for it

  • Load profile taken from your own worst day, then tested at three times it
  • Page speed tracked as a conversion metric with a budget that fails the build
  • Checkout hardened against partial failure: no double charges, no lost carts
  • Inventory reconciled continuously rather than overnight

IoT & manufacturing

Scale is physical

Devices in the field cannot be redeployed like a web service. Whatever ships has to survive bad connectivity and awkward power.

What we usually find

  • Fleet stops working the moment connectivity drops
  • Firmware updates require someone physically visiting the device
  • Telemetry volume outgrowing the database it was pointed at

How we build for it

  • Offline-first devices that queue locally and reconcile on reconnect
  • Staged over-the-air updates with automatic rollback on failure
  • Time-series ingestion sized for the fleet you plan to have, not the one you have
  • Per-device identity and revocation, so one compromise stays contained

Logistics & supply chain

Latency is cost

A position that is thirty seconds stale is a wrong position. Everything downstream (dispatch, ETA, the customer’s expectation) inherits that error.

What we usually find

  • Tracking that updates too slowly to dispatch against
  • A carrier changes their API and the integration silently stops
  • Manual re-planning every time something slips

How we build for it

  • Sub-second position and status updates pushed rather than polled
  • Carrier integrations behind an anti-corruption layer, with contract tests
  • Automated re-planning when a route or window changes
  • Graceful degradation: stale data labelled as stale, never silently wrong

Legal & professional services

Confidentiality is the product

One document reaching the wrong matter is an existential event. Access control is not a feature here; it is the foundation.

What we usually find

  • Documents shared over email with no record of who saw what
  • No defensible answer when asked how long data is retained
  • Hours lost to document assembly that follows a fixed template

How we build for it

  • Matter-level isolation enforced at the data layer, not the UI
  • Defensible retention and deletion schedules, applied automatically
  • Document automation with review gates before anything leaves the firm
  • Full chain of custody on every file

Education

Access is the mandate

Student data carries its own regulatory weight, and anything you build has to work for every student, including those using assistive technology.

What we usually find

  • Systems that fail accessibility review after launch
  • Student records handled without a clear FERPA position
  • Enrolment periods that overwhelm the platform twice a year

How we build for it

  • WCAG conformance built into the definition of done, not audited later
  • FERPA-aligned handling of student records with parental access modelled
  • Capacity planned around enrolment peaks rather than average load

Multi-location services

Consistency is the brand

Every location does it slightly differently, and head office finds out last. The software has to make the right way the easy way.

What we usually find

  • A third of inbound calls unanswered outside business hours
  • Each location keeping its own book, with no group-level view
  • Reporting assembled by hand at the end of every month

How we build for it

  • Voice agents answering and booking around the clock, per location
  • One scheduling source of truth, surfaced per site and per group
  • Reporting generated continuously instead of assembled monthly

Not listed? We have also delivered in insurance, real estate, hospitality, automotive, energy, and the non-profit sector. The method is the same: find the constraint that outranks the rest, then build around it.

Which constraint is yours?

Tell us the sector and the problem. We'll tell you what usually goes wrong there, and what it takes to avoid it.

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